Online T20 Cricket Management Game | Hitwicket
Online T20 Cricket Management Game | Hitwicket

Forum » Bug Reports

Match not started

Himanshu Singh (Teen Titans 1058)
5 months ago
My match has been due since 19th December and it hasn't been played yet. Please help. https://hitwicket.com/match/show/57402326


Comments

Soulcollector (The Frozen Throne)
2 months ago
Hi users,

We understand that there have been some issues going on in Hitwicket with training, league matches, auction, friendly matches and alliance matches. Our team is working hard on fixing these issues and things should get sorted in no time. We need your patience and support and we promise you that we will deliver soon.

-Hitwicket Team

silent0 (Flamboyant Fighters)
2 months ago
1. If they’re really commited to fix it they would’ve fixed it by now. Afterall, it’s just a software / system glitch, it shouldn’t have taken ages, considering the whole technology stack. 2. However, most of the users aren’t paying to use the game, then how can we expect them to be extremely devotional to give 24x7x365 IT/ bug-fix support to such userbase. Highly unlikely. There are costs involved in making a platform like this operational. Till now they’re mostly succesfull - introducing many features periodically with thoughtfulness and yet maintaining the platform with minimal downtime. 3. We just don’t know or we just can’t quantify / judge their efforts. There are obviously atleast a few who might have invested some serious amount of time and energy to get this innovative platform up and running. It’s appreciable. You’re one among the few who’re reaping the benefits of entertainment and some sort of psychological fulfillment of managing a team from their efforts. It’s quite understandable and evident from the way you’re expressing your concern and obsession towards this game. 4. Give them some more time, because we don’t know what went wrong either in software / platform. Or there may have been some issues in the organization as well, this is just a startup, not some established MNC to have dedicated HR / Employee relations team to resolve certian issues / egos among the teams. Because, atleast they made it happen, pursued their dream and built a platform like this; instead of getting into a meaningless IT / software job straight away after the university. 5. If you lost the hope, then you’re free to leave the game whenever you want, absolutely nobody is stopping you.
Sunny_returns (ARMOURY)
2 months ago
if it were a bug in some alliance or worlo cup, it is understandable, but how can you be fine with & expect them to be not devotional about League Games which are the very bedrock of the game?? What bothers me is not the lack of devotion, but the drastic drop of devotion over the past year or so. They maintained this game very well in the starting years when Kashyap & Saurabh were around. Of course, the game was much simpler back then. But don't you think they should get the League Games to work before they introduce new features or even new games?? Yes, we never know what kind of technical issue they are facing. But there are users who have been facing issues for weeks & even months. Now no 'technical issue' can justify a turnaround time that long....can it??
Sunny_returns (ARMOURY)
2 months ago
I admit to being a little vehement in my censure, and I have no intention of dialling it down. Because the bugs are not the only thing that enrages me...but the lack of response & indifference of the admins. I assume you know how many bug reports go unattended or unresolved. When the bug is only for one team it is completely neglected & by HW standards it is quite normal, We even got used that!! But when a large-scale bug like League Games show up, ....We freaking expect the admin's responses to be REGULAR & EFFECTIVE. but you can see that their responses have been both IRREGULAR & INEFFECTIVE. forget the bug, but atleast they should make us feel that they at least care about it by responding regularly!!
Sunny_returns (ARMOURY)
2 months ago
there are only a few users who post about the bugs, but obviously it is affecting dozens of teams at least. and why don't u see them all post/comment in the forum?? lemme tell u why...They Lost Hope!! Admins have been so lethargic with bug redressal that u only see 1 bug report post for 10 bugs existing. "Users being Hopeless & Admins being Lethargic" This is the kind of comfortable co-existing culture that could kill any game. And it'd be a shame to see this game fade away because it's got potential and frankly....lot of us still love it despite how we are being treated.
Sunny_returns (ARMOURY)
2 months ago
if you think my ramble is too much... don't!! I got a lot of time thanks to quarantine. Don't expect no one to rise up at least once in a while when so many things smgo wrong for so long. And as you suggested, am not leaving anytime soon. Put plainly.... "I love this game too much to leave it, but I also hate all this mismanagement too much to keep calm about it"
Sir Kevin Natoli (Superstars of Cricket)
2 months ago
I love the game too, but tbh if I hadn't of bought 12 months of musketeer a month ago, I would've used up my hitcoins and ditched the game. As it is I'm willing to forego musketeer if we still have this problem a week from now.
Sunny_returns (ARMOURY)
2 months ago
even i bought that Musketeer 2-3 times, but fortunately never 12 months of it!! I feel bad for you bro...& for everyone who ever spent some money on this game. It is like we are paying to get ignored.
silent0 (Flamboyant Fighters)
2 months ago
Yeah yeah, everybody loves the game. Frustration comes out of that emotion - when something you love very much has been taken away from you for a while. Its okay. We’re all cricket lovers and we’re almost on the same page. Let’s wait and see. But something’s terribly wrong at their end, that’s for sure. Leadership issues / personal issues / testing out some unstable patches / architecture design issues —- we just dont know.
silent0 (Flamboyant Fighters)
2 months ago
Do you like to share the bug details technically ? Matches are happening now - no regulation. Race conditions in deployed instance ? Multithreading issues ?
Sunny_returns (ARMOURY)
2 months ago
since league matches kind of happened yesterday, HW is compensating by screwing up Play-Off games!! All your season's worth of aspirations & plans are shattered!! unbelievable!!! really...the play-offs??? amd this is not the first time it happened with play-offs either. it happened last season, 2 months hence devs are still slumbering so it is happening now, it will keep happening every season folks. may be this is not a bug, may be this is how the game actually works these days loll

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